Episode Summary
Episode 9 of the 7 Figures and Beyond podcast, hosted by Greg Shuey, features a discussion with Ross Brenner from Profit Trust about how e-commerce brands can save money by claiming unclaimed shipping refunds from FedEx and UPS. Brenner explains that most businesses are unaware of these potential savings, which can amount to hundreds or thousands of dollars each month. These refunds arise from various issues, such as dimensional adjustments, late deliveries, and fuel surcharges. Profit Trust has developed technology to automate the process of identifying, claiming, and securing these refunds for their clients, thereby saving them significant amounts of money and time.
You can read the full summary here.
Key Takeaways
- Unclaimed Shipping Refunds: Many e-commerce businesses overlook significant savings from unclaimed shipping refunds for reasons like late deliveries, dimensional adjustments, and more. This oversight can cost businesses hundreds to thousands of dollars monthly.
- Automated Claim Process: Profit Trust offers a technology solution that automates the entire process of identifying eligible refunds, claiming them, and ensuring the money is credited back to the business, saving both time and resources.
- Investment in Growth: The money saved from shipping refunds is often reinvested back into the business, particularly in marketing efforts to fuel growth. This reinvestment can significantly impact a brand’s visibility and sales.
- Education and Awareness: A major barrier to accessing these savings is the lack of awareness among businesses about the possibility of claiming these refunds. Brenner stresses the importance of educating e-commerce brands on these opportunities and the technologies available to help them.
- Strategic Shipping Decisions: Beyond claiming refunds, businesses can save money by making informed shipping decisions, such as understanding zone shipping costs and optimizing carrier agreements. Profit Trust also assists brands in these areas, potentially saving them even more money and enhancing operational efficiency.
Links
Greg Shuey LinkedIn: https://www.linkedin.com/in/greg-shuey/
Ross Brenner LinkedIn: https://www.linkedin.com/in/ross-brenner-a0899249/
Profit Trust: https://profittrust.com/
Greg is a digital marketing strategist, ecommerce owner, e-commerce marketing agency owner, and recognized leader in the D2C industry.
With 18 years of experience working with small, medium, and large organizations, Greg knows how to build and execute marketing strategies that drive growth.
